CONTACT INFORMATION

Trading name: Maurelle

Legal entity: NorthBridge Global LLC

Business type: Limited liability company registered in Wyoming, United States

Business address:

NorthBridge Global LLC
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Customer support email:

hello@maurelle.co.uk

Telephone:

+1 307-555-0149

Website:

maurelle.co.uk

CUSTOMER SUPPORT

For assistance with:

• an existing order;

• delivery;

• sizing;

• returns;

• refunds;

• damaged products;

• incorrect products;

• privacy; or

• general questions,

contact:

Email: hello@maurelle.co.uk
Telephone: +1 307-555-0149

Please include your order number where relevant.

RETURNS

Our business address is not automatically our return warehouse.

Before returning an item, contact:

hello@maurelle.co.uk

We will provide the correct return instructions and return address.

Do not send returns to our business address unless we have specifically instructed you to do so.

COMPLAINTS PROCEDURE

We take customer complaints seriously.

To make a complaint, contact:

Email: hello@maurelle.co.uk
Telephone: +1 307-555-0149

Please include:

• your full name;

• your order number, where relevant;

• a description of the problem;

• any relevant photographs or supporting information; and

• the outcome you would like us to consider.

We will review the complaint and make reasonable efforts to respond and resolve the matter fairly.

If a consumer dispute cannot be resolved directly, we will provide information about an appropriate Alternative Dispute Resolution provider where we are legally required to do so.

Your right to seek other remedies available under applicable consumer law is not affected.

LEGAL CORRESPONDENCE

Legal correspondence may be sent to:

NorthBridge Global LLC
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Email: hello@maurelle.co.uk
Telephone: +1 307-555-0149